In many cases, unclaimed assets are reported as abandoned by institutions, state agencies, and corporations after the owner cannot be reached at the address on file for a period of time (for example, after a move, name change, or inactive account). If the owner cannot be reached directly, available contact information on file may include relatives or associated parties, who may be contacted as part of efforts to locate the rightful owner. The purpose of the notice is to inform you that you or a relative may be eligible to file a claim to reclaim the funds.

An Asset ID is a reference number used to identify a specific unclaimed-asset record. If you received a notice or correspondence, the Asset ID is typically printed on that notice. Please have it available when contacting a representative for verification.

After you contact us, a representative will verify the Asset ID and determine whether you appear eligible to file a claim for that record. If you are eligible to proceed, you will receive instructions based on your state’s requirements. Please note: documentation and signature requirements vary by state and claim type, and certain claims may require specific state forms to be notarized.

To begin, you only need the Asset ID listed on your notice so a representative can verify the record. If additional documentation or notarization is required to proceed, you will be provided instructions based on your state’s requirements before any next steps are taken. For example, deceased-owner claims may require a death certificate and estate documentation (such as letters testamentary or letters of administration, or other court-issued probate documents), depending on the state and claim type.

Some states require notarization for certain claim types or where specific state forms must be signed under penalty of perjury. Notarization requirements are determined by the state and may vary based on the asset type, claim value, and claimant relationship.

Submission methods depend on the state and claim type. Some claims support online document submission, while others require state forms to be completed and submitted using state-approved procedures. Your instructions will reflect the applicable requirements for your claim.

Processing times vary by state, agency workload, and the complexity of the claim. Many standard claims may be resolved within a few months after a complete claim is submitted. However, claims can take longer when additional review is required, such as when records are older, ownership must be established through prior addresses or historical account information, or when there are name changes, business changes, or deceased-owner issues that require legal or court documentation. In certain situations, additional legal documentation or professional assistance may be needed to properly resolve entitlement under state requirements, which can extend the timeline. Additionally, if any required documentation is missing, incomplete, or contains discrepancies, the reviewing office may issue a request for correction or additional items, which can delay processing until the file is made complete.

Updates are provided using the contact method you supply. If additional information is required, you will be notified with the specific items needed. Claims are generally reviewed in the order they are received, and processing timelines vary by state and claim type. Please allow a minimum of 90 days for your claim to be processed before requesting a status update. Approved payments are issued by the state directly to the approved claimant.

If required information is missing, incomplete, or contains discrepancies, the reviewing office may issue a request identifying the specific items needed to continue processing. Providing the requested items promptly helps prevent additional delays.

Possibly. Not recognizing an address can indicate an outdated record, a reporting error, or that the record belongs to a different individual with the same or similar name. In some cases, it may be as simple as a data entry or reporting issue where an incorrect address was associated with the record. If other claim details appear consistent, additional proof may be required to establish entitlement under state requirements.

Deceased-owner claims typically require additional documentation to establish legal entitlement (for example, estate or trust documents). Requirements vary by state, claimant relationship, and claim value. Your designated claim representative will guide you through the applicable state requirements and the documentation needed to proceed.

Yes. Business claims often require documentation showing authority to act on behalf of the business and may require additional supporting records if the business name changed, dissolved, or merged. Examples include formation documents (such as articles of incorporation or organization), operating agreements or bylaws, and other records required by the state for verification.

In many states, there is no deadline to claim unclaimed assets; funds generally remain available until claimed by the verified owner or authorized party. However, requirements and timeframes may vary by state. To avoid delays, it is recommended that you begin the claim process as soon as possible, as claims are generally reviewed in the order they are received.

No. Searching is completely free.

If the notice does not apply to you, you may request removal from communications for that specific Asset ID by contacting support and providing the Asset ID for reference.